Card-Present Payment Issues

Incident Report for InTouch Receipting

Resolved

We have identified the root cause of the POS issue and applied a fix. The issue is now fully resolved and all devices should be processing payments normally.

The incident has now been resolved. Please reach out if you are still experiencing any issues.

Posted Mar 04, 2026 - 07:28 PST

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 04, 2026 - 07:26 PST

Investigating

We are receiving reports that some districts are unable to process in-person payments. Our team is aware of the issue and is actively investigating. We will provide an update as soon as more information becomes available.

Posted Mar 04, 2026 - 06:38 PST

This incident affected: Card-Present Payments.