All Systems Operational

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Welcome to InTouch Receipting's home for information on system status. If there are any interruptions in service, a note will be posted here.

InTouch (Legacy) Operational
DNSimple Name Servers Operational
DNSimple Secondary DNS Operational
Card-Present Payments Operational
Card-Not-Present Payments Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
InTouch Pay (Overall/SLA)
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InTouch Pay (West US 2)
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InTouch Pay (West Central US)
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InTouch Pay (South Central US)
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TouchBase Uptime (West US 2)
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TouchBase Uptime (West Central US)
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TouchBase Uptime (Pacific)
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TouchBase Uptime (Arizona)
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TouchBase Uptime (Central)
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Sep 22, 2026

No incidents reported today.

Sep 21, 2026

No incidents reported.

Sep 20, 2026

No incidents reported.

Sep 19, 2026

No incidents reported.

Sep 18, 2026

No incidents reported.

Sep 17, 2026

No incidents reported.

Sep 16, 2026

Intermittent issues with our Support Portal
Resolved - This issue has been resolved. If you are still experiencing any issues, you may need to clear your browser cache and restart your session for the fixes to fully take effect.

If you continue to experience issues after doing so, please contact us at support@intouchpay.kevgroup.com
Sep 16, 07:24 PDT
Update - We are continuing to monitor for any further issues.
Sep 16, 07:23 PDT
Monitoring - We’re currently experiencing intermittent issues with our Support Portal due to disruptions affecting the platform that powers it. As a result, you may have difficulty accessing the Support Portal or submitting support cases through the webform.

While this issue is ongoing, we encourage you to submit support cases via email at support@intouchpay.kevgroup.com.

We will update the status page as soon as additional information becomes available.

We apologize for the inconvenience and appreciate your patience as we work through this issue.
Sep 16, 06:01 PDT

Sep 15, 2026

No incidents reported.

Sep 14, 2026

No incidents reported.

Sep 13, 2026

No incidents reported.

Sep 12, 2026

No incidents reported.

Sep 11, 2026

No incidents reported.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

No incidents reported.

Sep 8, 2026

No incidents reported.

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